It’s always a good idea to talk to customers, get feedback, etc. but they don’t want to hurt your feelings so they withhold the most important information you need. The painful information. The stuff you need to improve.

Today Bill Lowell and I discuss Relationship Marketing. I can’t count the number of times I’ve heard somebody say, “Marketing doesn’t work for us. Our business is all relationship driven.”

Today we take a critical look at the future of Artificial Intelligence in sales and marketing.

Our guest is Bill Leake with Apogee Results together with my co-host William Lowell.

A.I. tells us the dangers of…uh…itself

In this podcast I’m telling the truth about nasty networkers – the folks you hide from and mock behind their backs.

Today my guest is Dan Klopp and we are talking about a topic that is sure to confuse and amuse.

There is a huge difference between a “market expert” and a “marketing expert” and if you get them mixed up – that’s probably going to be an expensive mistake.